Q.7. Discuss the functions of the attitude.

Attitudes play a significant role in public service, serving various functions that are crucial for the effective functioning of civil servants. Here are some key functions of attitude in this context:

• Knowledge Function: Attitudes help civil servants understand and interpret their environment. They act as mental frameworks that organize experiences and guide actions, making the world more predictable and manageable.
• Value-Expressive Function: Attitudes allow civil servants to express their core values and beliefs. This function is important for maintaining a sense of identity and integrity, which is essential for public trust.
• Adaptive Function: Attitudes enable civil servants to adapt to their social environment. By aligning their attitudes with those of their peers and the public, they can foster cooperation and harmony within the community they serve.
• Ego-Defensive Function: Attitudes can serve as defense mechanisms for civil servants, protecting their self-esteem and justifying actions, especially in the face of criticism or stress.

In summary, attitudes in public service facilitate understanding, express values, aid in social adaptation, and protect the ego. These functions contribute to the overall effectiveness and ethical conduct of civil servants.