Q.2(b). In the context of work environment, differentiate between ‘coercion’ and ‘undue influence’ with suitable examples. [UPSC 2023 GS P-4]

Coercion and Undue Influence in the Work Environment

In the context of a work environment, both coercion and undue influence involve exerting pressure on employees, but they differ in their methods and implications. Here’s a detailed differentiation with examples:

Coercion

Definition: Coercion involves the use of force or threats to compel someone to act in a certain way. It typically involves an explicit threat of harm or adverse consequences if the person does not comply.

Characteristics:

  • Involves explicit threats or force.
  • Creates a hostile or fearful environment.
  • The coerced individual often feels they have no choice but to comply.

Example:

  • Situation: An employee is threatened with termination if they do not work overtime without additional pay.
  • Action: The manager explicitly tells the employee, “If you don’t stay late to finish this project, you will lose your job.”
  • Impact: The employee, fearing job loss, feels compelled to comply, even though working overtime without pay is against labor laws and ethical standards.

Undue Influence

Definition: Undue influence involves taking advantage of a position of power or trust to exert pressure on someone to act in a certain way. Unlike coercion, undue influence is more subtle and manipulative.

Characteristics:

  • Involves manipulation rather than explicit threats.
  • Takes advantage of a power imbalance or trust.
  • The influenced individual may feel obligated to comply due to the relationship or circumstances.

Example:

  • Situation: A senior manager persuades a junior employee to support a questionable business decision by implying it will greatly benefit their career.
  • Action: The manager says, “If you back my proposal in the meeting, I’ll make sure you get the promotion you’ve been aiming for.”
  • Impact: The junior employee, trusting the manager and eager for the promotion, feels pressured to comply, even if the proposal is ethically dubious or against company policy.

Key Differences

  1. Nature of Pressure:
    • Coercion: Involves direct threats or force.
    • Undue Influence: Involves subtle manipulation or exploitation of trust.
  2. Type of Environment Created:
    • Coercion: Creates a hostile and fear-driven environment.
    • Undue Influence: Creates a manipulative environment where individuals feel pressured due to relational dynamics.
  3. Awareness of the Victim:
    • Coercion: The victim is usually aware of the threat and the coercive act.
    • Undue Influence: The victim may not immediately realize they are being unduly influenced due to the subtlety of the manipulation.

Conclusion

Understanding the differences between coercion and undue influence is crucial for fostering a healthy and ethical work environment. Coercion involves overt threats and creates an atmosphere of fear, while undue influence involves more subtle manipulation, exploiting power imbalances or trust. Both practices are unethical and detrimental to a positive workplace culture, but recognizing their distinct characteristics can help in addressing and preventing such behaviors effectively.

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