Q.15. You are trying to become a P.C.S. officer and after clearing various stages now you are eligible for the personal interview. While going to appear the interview, you saw that an elderly man is going somewhere with his grand-daughter. Suddenly he gets a heart attack in front of you. The grand-daughter of elderly man comes pleading for help. What will you do? Discuss in detail.
In such a critical situation, the immediate priority should be to assist the elderly man who is having a heart attack. Here’s my detailed course of action:
Call for Emergency Medical Services: The first step would be to call for an ambulance or emergency medical services, providing them with the exact location and nature of the emergency.
Provide First Aid: If trained, I would administer first aid. This could include CPR (Cardiopulmonary Resuscitation) if the man is unresponsive and not breathing.
Reassure the Grand-daughter: While waiting for the ambulance, I would comfort the grand-daughter, ensuring her that help is on the way and that everything possible is being done to help her grandfather.
Ask Bystanders for Help: If there are people nearby, I would ask them to help, whether it’s by directing traffic, contacting the man’s family, or getting an Automated External Defibrillator (AED) if one is available nearby.
Stay with the Man and His Grand-daughter: I would stay with them until the emergency services arrive, continuing to provide first aid and support.
Inform the Interview Panel: Meanwhile, I would contact the commission to inform the interview panel of the situation and request to reschedule the interview, if necessary, on the ground of sudden emergency.
This situation tests not only the presence of mind and ability to act under pressure but also the commitment to public service and human compassion—qualities essential for a P.C.S. officer. The decision to help someone in need reflects the values and duties of a civil servant, even before officially holding the position. It demonstrates a clear understanding that the role of a P.C.S. officer extends beyond formal duties and is fundamentally about serving the public and saving lives when needed.
